Client Experience Operations – Professional

Are you a structured, dependable professional who enjoys working behind the scenes to keep things running smoothly? EQT is looking for a Client Experience Operations Administrator who thrives in an organized environment, takes pride in precision, and brings experience in managing operational tasks that enable outstanding client service.

About EQT

EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of almost three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has EUR 269 billion in total assets under management (EUR 136 billion in fee-generating assets under management), within two business segments – Private Capital and Real Assets. With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does. The EQT AB Group comprises EQT AB (publ) and its direct and indirect subsidiaries, which include general partners and fund managers of EQT funds as well as entities advising EQT funds. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 1,900 employees.

About the Role

The Client Experience Operations team sits within Fund Operations, a global function in EQT’s Central Functions. We support our client service teams and internal stakeholders by ensuring daily operations are well-managed, consistent, and aligned with regulatory standards. Based in Stockholm, we collaborate across geographies to enhance the overall client experience and deliver operational excellence.

As a Client Experience Operations Professional, you’ll play a key role in supporting EQT’s fund operations and client service delivery. You’ll contribute your expertise to maintain structured processes, coordinate client-related workflows, and improve documentation practices. This role is ideal for someone who brings solid experience in operations or administration and is ready to deepen their impact by driving structure and consistency across our internal and external interactions.

This role is a 12-month fixed-term position within Fund Operations at EQT in Stockholm.

Key Responsibilities

• Managing and tracking client queries in collaboration with internal teams and fund administrators.
• Maintaining accurate and compliant documentation across client-facing processes.
• Providing structured administrative and operational support to fund management teams.
• Supporting digital tools such as the EQT Investor Portal and ensuring their accurate use.
• Coordinating requests and communications between internal teams and external stakeholders.
• Contributing to workflow improvements and operational documentation.
• Helping ensure that internal knowledge sharing and digital workspaces remain up to date and accessible.

Who are we looking for?

You bring reliability, a high standard of quality, and a deep understanding of how strong operations empower others to succeed. You’re organized and consistent, with the ability to manage multiple priorities and maintain structure in a fast-paced environment. You enjoy working with others, bring a proactive mindset, and are always looking for ways to improve the process.

Requirements

• Relevant experience in operations, administration, or client service—ideally in financial services or a similarly structured environment.
• Strong organizational skills and attention to detail.
• Ability to work across teams and time zones with excellent communication skills.
• High proficiency in English, both written and verbal.
• Comfortable using and supporting digital tools and platforms.
• Service-oriented, with a structured and collaborative work approach.

Nice to have:

• Experience in fund operations or financial back-office environments.
• Familiarity with digital workflow tools and structured documentation practices.
• Exposure to regulated industries and client-facing administrative work. 

Welcome to submit your application

For this recruitment, EQT is collaborating with Novare Interim & Recruitment. If you have any questions, please contact Louise Eriksson-Hellstrand at louise.eriksson-hellstrand@novare.se.