Supplier & Service Partnership Manager

About the company

Our client is a specialized niche bank embarking on a bold and transformative growth journey, fueled by strong institutional backing. With a clear strategic vision, the company is expanding its product portfolio and geographic footprint through a landmark acquisition — integrating valuable assets, leveraging advanced technology, and bringing on board a team of exceptional talent.

Positioned at the forefront of the European credit market, the company combines a strong heritage with an innovative mindset to build a best-in-class debt finance platform. Its mission is to enhance financial health, empower individuals, and create lasting value for financial institutions, investors, and communities alike.

With substantial capital resources, an ambitious growth agenda, and a collaborative, entrepreneurial culture, the company is uniquely placed to shape the future of the credit ecosystem. This is an opportunity to join a forward-thinking, permanent institution that is not only driving liquidity and resilience in the market but also contributing to greater stability and transparency across the European financial landscape.

If you are passionate about transformation, innovation, and building robust financial operations that leave a meaningful mark, this is your chance to be part of an exciting journey — one that promises both professional growth and the satisfaction of creating lasting impact.

The position

As Supplier & Service Partnership Manager, you hold a critical, central, and coordinating role within the company’s supplier and partner management function during a critical phase of European growth. You are responsible for designing, owning, and continuously improving supplier and partner onboarding and control processes, with a focus on robustness, scalability, and full regulatory compliance.

Your background in banking or debt collection provides you with the regulatory insight and relationship-building skills required to navigate a complex and fast-changing financial environment.

You act as a key connector across the organization, ensuring effective and goal-oriented collaboration between internal teams and strategic partners as well as outsourced service providers. In this role, you serve as a senior advisor and support management and colleagues on supplier- and partnership-related strategic matters.

You work closely with both internal functions and external partners to ensure supplier and partnership strategies are firmly anchored in business objectives and support the company’s goals. While the role does not include supplier sourcing, you are responsible for the processes related to onboarding, monitoring, and offboarding partners and suppliers, with a focus on driving efficiency and quality throughout the supplier and partnership lifecycle.

Continuous improvement is a natural part of your assignment. You identify and drive enhancements within supplier and partner management, lead the implementation of Third-Party Risk Management (TPRM), and ensure that risk management and industry best practices are integrated into the business.

You are responsible for clear, actionable reporting to senior management and for ensuring transparent and effective communication between partners, suppliers, and internal stakeholders.

The position is based in Stockholm.

Main Responsibilities

Lead and develop the outsourcing, supplier, and service partnership function, ensuring strong governance, quality, and business alignment across the full lifecycle – from onboarding to offboarding.

Build and maintain strong relationships with partners, suppliers, and internal stakeholders to secure effective collaboration, transparency, and alignment with company objectives.

Drive continuous improvement and risk management by enhancing processes, implementing TPRM, and introducing new ways of working and technologies.

Act as a senior advisor and culture carrier, supporting leadership and colleagues, fostering an inclusive and high-performing work environment, and providing clear reporting on performance and risk.

Profile of requirements

Background and experience

• Academic background in a relevant field (e.g., Supply Chain Management, Business, Finance, or Law)
• Experience from banking or debt collection is highly meritorious
• Proven track record in supplier, outsourcing, and partnership management, or third-party risk management in a regulated environment
• Experience from operations and project management
• Ability to work cross-functionally and to create structure in complex processes with multiple stakeholders.
• Strong negotiation and contract management skills
• Experience designing and implementing standardized tools and processes for partner and supplier onboarding, evaluation, and monitoring

Personal characteristics

• You are a strong culture carrier and a role model for the company’s values and behaviors.
• Senior, confident, and unpretentious, you act as a trusted advisor and sounding board for both management and colleagues.
• With excellent relationship-building skills and outstanding communication and collaboration abilities, you foster trust and alignment across stakeholders.
• Strategic, results-driven, and detail-oriented, you combine high integrity and strong ethical standards with the adaptability, resilience, and proactivity required to thrive in a fast-paced and evolving environment.

We Offer

• A central, impactful leadership role in a fast-paced, international financial services environment.
• The opportunity to shape and develop outsourcing and supplier management strategies across multiple European markets.
• Close collaboration with cross-functional teams and colleagues in several countries, driving alignment and operational excellence.
• A modern workplace with engaged, skilled professionals committed to continuous improvement and innovation.

For more information about the position or the process, please contact Carl Johan De Geer, carljohan.degeer@novare.se. Please note that we do not accept applications through e-mail.